For HP 993X ARC Auto-Reset Permanent Chip For HP PageWide Pro MFP 777z 772dn 750dw 774dn 779dn 755dn Printers-copy

FAQ

Q1: What is the Minimum Order Quantity(MOQ)?

A1: No quantity limited, Sample order or small order is acceptable.

Q2: What is the lead time?(How long will it take to prepare my goods?)
A2: Within 24 Hours for sample orders, 3-5 days for bulk orders.(The exact time will be based on the requirements).

Q3: How will you deliver my goods to me?
A3: Normally, we will ship the goods by air, by sea and by express, such as DHL, Fedes, UPS,
TNT basing on the needs of different clients.

Q4: How long will I need to wait to get my goods?
A4: 2-3 days via air express, 2-6 days for by air, 20-35 days for by sea.

Q5: Can you print my own logo on the products?
A5: Yes ,we can make your own design or put your logo on the product ,please send your design
or inquiry to our email ( Whatsapp or Skype ),but also the packing design and other OEM services
are available.

Q6: What is your product quality?
A6: Our raw materials are all purchased from qualified suppliers. And we have very strict QC
standard to assure our final products meet your requirements. All the product,we 100%
testing before ship.

Q7: Are you Factory or Trading company?
A7: We are ink cartridge Factory (Manufacturer).

1.When you get the products, if you also don not know how to use, please contact our salesperson. We will reply you in 24 hours.
2.When you buy products, we offer technical support.
3.After you buy products from us, you will be our VIP customers, next order or related products you will get discount and also VIP price.

Quality guarantee and service:
1. 100% pre-tested before leaving the factory
2. All our products are performing well on original printer
3. Our professional team will fix it all the problem you have
4. Specialized manufacturer with 10-years experience
5. Excellent customer service and technical support
6. Strict quality control system and professional R&D department